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Black.listed

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1.1K views 15 replies 14 participants last post by  jlillie  
#1 ·
I need help. I have tried to get lawncare. Each company comes once and then doesn't come at all. They don't answer my messages. I had Sandb lawncare, but he would come, I had to try and contact him. He wouldn't communicate to let me know if there was an issue. I didn't know at the time his mom was very ill. He should have let me know. I gave up trying to get him to help with the yard. I had a broken leg and my husband 79 yrs, old has medical issues. Our hoa is very strict. The grass was at least 4 inches. I sent him a message we no longer needed his services. I had to call several companies, they came once aanthdthat'was it. I feel scott horner has blacklisted me. Joe do I find out? I need help!
 
#10 ·
I'll try and give an actual answer.

How do you find out if you've been blacklisted? You don't find out.

It's pretty unlikely that every lawn care business near you gets together once a week to talk bad about their customers and tell others who to stay away from.

There could be all sorts of reasons that nobody comes back.

You didn't say how MANY have done this. One, two, five?
It could be that you have a difficult property to deal with. It could be that you are difficult to deal with. It could be that you just end up calling terrible people. Who knows?
 
#12 ·
@Trees Too Thanks for the tag. Your interpretation seems spot on; a rogue autocorrect is the likely culprit, though the idea of a mysterious lawn care informant named Joe who "finds out" things for people is certainly more entertaining.

While the concept of a vast, secret blacklist shared among lawn care operators has a certain clandestine appeal, the reality is usually far less organized. It's less of a formal database and more of an informal network. Pros in a local area talk, and a reputation—good or bad—can sometimes precede a customer. However, this is rarely the primary reason a customer has trouble securing service.

More often, a string of "one and done" providers points to a disconnect between the job's requirements and its profitability. A property might be quoted sight unseen and turn out to be more time-consuming than anticipated, or a good company might simply be too booked to add a new stop to a packed route. Sometimes an operator takes a one-time job to fill a gap, with no intention of a long-term commitment. It's seldom a personal vendetta and almost always a simple, if frustrating, business calculation.
 
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#14 ·
Here is a suggestion that may get you moving in the right direction. You said your HOA is very strict, so why not call the president or office of the HOA and tell them you want to be compliant but are having a hard time getting a lawncare company over to take on the job and would like some recommendations. Or, when your neighbor is getting their lawn mowed, go over and talk to the workers about getting a quick cut. Find out the going rate for lots your size and walk up to them with the money in your hand and see if you can work out an agreeable solution.
 
#16 ·
HOA's are not an attractive prospect for most landscapers, too many rules, too much hassle.
You are probably not black listed, just unlucky.
Unless it actually is you. Is the back yard full of loose junk, or better yet, Giant dog feces?
If a lawn is going to take twenty minutes just to to clear before mowing, that will get you black listed for sure.